Privacy Policy
Privacy Policy – Morenza
At Morenza (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, browse our products, contact us, or make a purchase from our store.
Information We Collect
When you browse our website, place an order, or contact us, we may collect information such as your name, email address, phone number, shipping address, billing details, order information, and payment-related information. This information allows us to process orders, arrange shipping, provide customer support, and improve your shopping experience.
We may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage data to help improve website performance, security, and customer experience.
How We Use Your Information
We may use your information to:
- Process, confirm, and deliver your orders
- Send order updates, shipping notifications, and customer service messages
- Provide assistance with returns, exchanges, sizing questions, skincare product concerns, or order issues
- Improve our website, product selection, services, and shopping experience
- Protect against unauthorized activity, fraud, abuse, and maintain website security
- Comply with applicable business, tax, payment, and operational requirements
Sharing Your Information
We may share necessary information with trusted service providers, including payment processors, shipping carriers, fulfillment partners, technology providers, analytics tools, and customer support services that assist us in operating our store and fulfilling orders.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Cookies & Website Tracking
Our website may use cookies and similar technologies to improve site functionality, remember preferences, analyze website traffic, and support a better shopping experience. You may adjust your browser settings to refuse cookies, but some parts of the website may not function properly without them.
Data Security
We take reasonable measures to protect your personal information and use appropriate security practices to help safeguard your data. Payments and transactions are handled through secure processing systems provided by trusted payment providers.
Please note that no online transmission or electronic storage method can be guaranteed to be completely secure.
Data Retention
We may retain your information for as long as necessary to process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable requirements.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of your data. If you would like to exercise these rights, please contact us.
Children’s Privacy
Our website is intended for general audiences and is not directed toward children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or operational needs. Updates will be posted on this page, and continued use of our website means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Morenza – Style, Comfort, and Everyday Beauty.